Direct Deposit - eliminates "live" checks, is more secure and often allows for faster availability of funds.
eStatements - eliminates the potential for mail theft, is available sooner than mailed statements and doesn't take up the space that paper statements do.
Virtual Branch Home Banking - eliminates possible vulnerability by banking by mail and saves fuel by limiting branch visits.
Virtual Branch Bill Pay - eliminates the potential for mail theft, saves on postage and is easy to integrate with personal finance packages like Quicken.
Security Tips
- At home keep personal information safe, especially if you have roommates or are having any work done in your home. Don’t keep Personal Identification Numbers (PINs) near your checkbook, ATM card or Debit Card.
- Shred any papers with confidential information before you throw them out – even the junk mail. Anything with a name or account number can be used in identity theft. This includes prescreened credit card offers, receipts, canceled checks, credit union statements, expired charge cards, doctors’ bills and insurance documents.
- Don’t give out any confidential information, such as your credit card number, social security number or PIN unless you initiated the contact with a business. Be careful of unexpected emails that look as if they are from a legitimate company asking you to enter some information at a linked website. Sometimes phony websites can look real.
- Check your Credit Union and credit card statements regularly to make sure there is no unexplained activity.
- Keep track of when your bills usually arrive. If a bill does not arrive on time, call the company to make sure no changes have been made to your account. Often, identity thieves will change the mailing or email address of a bill so that it will take you longer to figure out the scam.
- Carefully check your credit reports regularly. Your credit reports are important tools for limiting the amount of damage a thief can cause. To learn how to get three free credit reports a year, click here.
- When choosing a Personal Identification Number (PIN) for your ATM or for other purposes, use one that is hard to guess. Avoid the last four digits of your social security number, your mother’s maiden name, birth dates, names of pets or even the name of your hometown baseball team. Try to mix numbers, letters and symbols.
- Make it harder for thieves to use your accounts. Put passwords on credit card, credit union and phone accounts. Call the companies that issue the accounts and find out what security options they offer.
- Use only secure sites when making online purchases. Secure pages begin with “https.”
- Don’t print your social security number on your checks or carry your social security card in your wallet.
- Be suspicious of any email or phone call with urgent request for personal financial information. Never give out financial information such as checking and credit card numbers unless you know the person or organization you’re dealing with, even to someone claiming to be from your credit union or bank. Your financial institution will never call and ask for this type of information.
- Notify your credit union of suspicious phone inquiries such as those asking for account information to “verify a statement” or “award a prize.”
- Unless you originated the contact, don’t use the links in an email to get to any web page and do not reply to the email.
- Report lost or stolen checks immediately. Always review new deliveries of checks to make sure none were stolen in transit.
- Closely guard your Personal Identification Numbers for your credit and debit cards and online banking access. Check your monthly statements to verify all transactions.
- Notify your credit union, bank or credit card issuer immediately if you discover any erroneous or suspicious transactions on your statements.
Helpful Links
- Equifax
PO Box 740241
Atlanta, GA 30374
www.Equifax.com
Report Fraud: 800.525.6285
Order a Credit Report: 800-685-1111
- Experian
PO Box 2002
Allen, TX 75013
www.experian.com
Report Fraud and Order a Credit Report: 888.EXPERIAN or 888.397.3742
- TransUnion
PO Box 1000
Chester, PA 19022
www.transunion.com
Report Fraud: 800-680-7289
Order Credit Report: 800-916-8800
- Federal Trade Commission
Identity Theft Clearinghouse
600 Pennsylvania Ave, NW
Washington, DC 20580
www.consumer.gov/idtheft
Report Fraud: 877.ID THEFT (877.438.4338)
- Social Security Administration
PO Box 17768
Baltimore, MD 21235
www.ssa.gov
Social Security Fraud Hot Line: 800.269.0271
- US Postal Inspection Service
475 L’Enfant Plaza SW
Washington, DC 20260
www.usps.gov/postalinspectors
Social Security Fraud Hot Line: 800.372.8347
- Identity Theft Resource Center
PO Box 26833
San Diego, CA 92196
www.idtheftcenter.org
858.693.7935
- Privacy Rights Clearinghouse
3100 5th Ave, Suite B
San Diego, CA 92103
www.privacyrights.org
619.298.3396